Ø 1. What conveniences does The Ship Partner information system provide to passengers of the Queen Mary 2? What entertainment services could be made available to passengers through this digital network?
The Ship Partner information system does provide lots of amenities to the passengers of Queen Mary 2 such as paying bills cashless, telephone services, onboard television, and other operations. The Ship Partner information system has also the ability to receive extensive data from shore-side reservation systems. The check-in process allows efficient collection of all necessary passenger data to permit charging immediately upon boarding, accurate establishing and required adjustments and additions to passenger cabin information. With these functions that the Ship Partner provides the passengers boarding in will be more convenient staying in the Queen Mary 2.
The entertainment services that could be made available to passengers through the digital network are on-demand movies, interactive television, and internet access and network services. Passengers can use the network to make shore trip reservations and dinner plans.
2. How does The Ship Partner information system assist ship managers with their duties and responsibilities?
The Ship Partner Information System assists the ship managers in many ways such as tracking the passengers, knowing who were those passengers that is in the ship and who were not. Ship managers can run reports of those who will be joining the morning activities, which appetizer was most popular at last night’s dinner and other stuffs. The system also provides passenger and crew management for cruises.
3. How does The Ship Partner information system assist Cunard in competing in the travel industry? What other travel & leisure industries would benefit from a system like The Ship Partner?
The Ship Partner information system will assist Cunard in competing in the travel industry in such a way that it provides vast services to the passengers. With this kind of services offered, it will be a great advantage in the travel industry. The customers will be captivated on the comforts of the ship not only on its looks but also in the services that the ship has.
Travel and leisure industries that would benefit from a system like The Ship Partner would be the same as the Cunard Line Ltd. Having services like that or even more, there would be no place for rock-bottom in this kind of industry.
4. Why is it important for the Ship Partner to have a backup system? How would a system wide failure affect the functioning of the ship?
The Ship Partner needs to have a backup system so that when everything might go wrong in the information system there would be a backup system to take over and the system will still be on-line. If a system wide failure would occur to the ship and there are no backup systems, it will affect greatly the tracking of passengers that got off board from the ship. They will make passengers inconvenient inside the ship. It may put the Queen Mary 2 out of business.
